Is there a morality to software development? Carl and Richard talk to Microsoft Principal Researcher Bill Buxton about his thoughts on what software can do and what our responsibility as software creators is. Bill talks about Melvin Kranzberg's Laws of Technology, starting with the idea that technology is neither good nor evil, nor is it neutral. Ultimately software is a tool, and people decide how that tool is going to be used. We shape tools, but tools ultimately shape us as well. It's always wise to check in on what your shape is. Lots of great thinking!