Web performance is still important - what are you doing to keep your sites fast? Carl and Richard talk to Benjamin Howarth about his current approach to web site performance - with a focus on dealing with older smartphones and lower bandwidth. The conversation runs through a huge gamut of tools that help you understand what your customer experiences when accessing your website, and where to focus to make improvements. Not everyone has 4G connections and top-of-the-line phones - be kind to your users!