Carl and Richard talk to Jeroen Hulscher about web accessibility. Accessibility challenges come in lots of different forms, and the way we build web pages can make it impossible for some to use your site. Jeroen talks about the tools and techniques to help developers understand what you need to do to make your site easy to use no matter what challenges you might have. As Jeroen says, at some point all of us are going to have some accessibility issues - the web site you make accessible may one day help you!