Summary

Jeff Glennon of Software Delivery Labs and I talk about how to improve the software delivery process.

Details

Jeff's background and company, what is software delivery vs project management; getting all teams working together, deathmarch towards a release date; blame always lands on engineering; other problems, forcing new processes on teams, disputes, transparency is the best approach; power and politics, no silver bullet; how to improve the process, responsibility without blame; agile seems to be the only choice, what if the client doesn't want scrum; end to end example, miscommunication, delays, finger pointing, lost money, get to prototype and fire 'em all; when is your work done; outsource mentoring.