For a long time, tech culture has focused too narrowly on technical skills; this has resulted in a tech community that too often puts companies and code over people. Greater Than Code is a podcast that invites the voices of people who are not heard from enough in tech: women, people of color, trans and/or queer folks, to talk about the human side of software development and technology. Greater Than Code is providing a vital platform for these conversations, and developing new ideas of what it means to be a technologist beyond just the code. Featuring an ongoing panel of racially and gender diverse tech panelists, the majority of podcast guests so far have been women in tech! We’ve covered topics including imposter syndrome, mental illness, sexuality, unconscious bias and social justice. We also have a major focus on skill sets that tech too often devalues, like team-building, hiring, community organizing, mentorship and empathy. Each episode also includes a transcript. We have an active Slack community that members can join by pledging as little as $1 per month via Patreon. (https://www.patreon.com/greaterthancode)
116: Healing Organizational Trauma with Matt Stratton
Matty’s Talk, Fight, Flight, or Freeze — Releasing Organizational Trauma @ REdeploy 2018
02:59 – Matt’s Superpower: Taking metaphors and ideas around self-help and turning them into allegories and analogies of how we could be better at technology
The Five Love Languages of DevOps
The Four Agreements of Incident Response
03:58 – What does healing organizational trauma mean?
05:50 – Incident Response Communication
16:00 – Trust, Hyperarousal, and Hypoarousal; Stuck On or Stuck Off
23:32 – Leading By Example, Not Being in a Rush to Solve Problems, Seeking to Understand, and Encouraging Safety
29:23 – Handling Postmortems: How to do them well and how to do them effectively
39:17 – The Hero’s Story vs The Story of the People; Crafting Our Narratives
John Allspaw: In the Center of the Cyclone: Finding Sources of Resilience
Reflections:
Coraline: The metaphors of storytelling.
Matty: Creating a forum of discussion around postmortems.
Janelle: Thinking about Metaphors We Live By by George Lakoff and how, at the foundation of our mind is essentially a system of shapes that we see the world through, that we reason about through, that we feel emotions through, and that creates the sense of gut.
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Special Guest: Matt Stratton.
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