For a long time, tech culture has focused too narrowly on technical skills; this has resulted in a tech community that too often puts companies and code over people. Greater Than Code is a podcast that invites the voices of people who are not heard from enough in tech: women, people of color, trans and/or queer folks, to talk about the human side of software development and technology. Greater Than Code is providing a vital platform for these conversations, and developing new ideas of what it means to be a technologist beyond just the code. Featuring an ongoing panel of racially and gender diverse tech panelists, the majority of podcast guests so far have been women in tech! We’ve covered topics including imposter syndrome, mental illness, sexuality, unconscious bias and social justice. We also have a major focus on skill sets that tech too often devalues, like team-building, hiring, community organizing, mentorship and empathy. Each episode also includes a transcript. We have an active Slack community that members can join by pledging as little as $1 per month via Patreon. (https://www.patreon.com/greaterthancode)
110: Human Incident Response with Courtney Eckhardt
RubyConf 2018 - Retrospectives for Humans by Courtney Eckhardt
01:16 – Courtney’s Superpower: Explaining things.
06:50 – Incident Response: How we talk to people how are are affected by incidents
Other Great Incident Response GTC Episodes!
13:52 – Disabilities in the Workplace and Professional Spaces
20:25 – The Tension Between Accessibility and Security
23:20 – Developing Coping Skills in Response to a Troubled Childhood / Combatting the Feeling of Being Othered
29:16 – Incident Retrospectives and Defensiveness as a Natural Instinct to Feedback
35:29 – Showing Vulnerability
"In order to understand what another person is saying, you must assume it is true and try to imagine what it could be true of." - George Armitage Miller
43:56 – Emotional Response
Trauma and Recovery: The Aftermath of Violence--From Domestic Abuse to Political Terror
Reflections:
John: Trauma doesn’t stay in the past. Trauma has a continuous effect on our lives.
Coraline: Thinking about therapy and frame it as a blameless retrospective.
Sam: Referring to “post mortems” as “retrospectives” and buying the book Agile Retrospectives. (Future book club episode?!)
Jamey: Even if you’re not changing things in a higher level, you can still help on a direct level.
Courtney: Group therapy and handling retrospectives.
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Special Guest: Courtney Eckhardt.
Sponsored By:
- The Local Maximum: Check out this new podcast called The Local Maximum. It's hosted by Max Sklar who is a Machine Learning Engineer at Foursquare. He covers a lot of fascinating topics: AI, building better products, and the latest technology news from his unique perspective. Max interviews a wide diversity of guests, including Engineers, Entrepreneurs, and Creators of all types. You can see their bios at localmaxradio.com, and subscribe to The Local Maximum podcast wherever you listen!