Silicon Valley has a solution for everything, but who do its ideas really serve? Every Thursday, Paris Marx is joined by a new guest to critically examine the tech industry, its thought leaders, and the worldview it spreads. They challenge the notion that tech alone can drive our world forward by showing that separating tech from politics has consequences for us all, especially the most vulnerable. But if tech won't save us, what will? This podcast isn't simply about tearing tech down; it also presents radical ideas for tech designed for human flourishing instead of surveillance, acquisitions, or to boost stock prices. A better world is possible, and so is better technology.
The Poorly Paid Workers Powering Automation w/ Phil Jones
Paris Marx is joined by Phil Jones to discuss the hidden microworkers behind supposedly AI-powered automation from major tech companies, how it differs in the Global North and South, and what it means for how we think about the future.
Phil Jones is the author of Work Without the Worker: Labour in the Age of Platform Capitalism and a researcher at Autonomy. Follow Phil on Twitter at @philjones7771.
Tech Won’t Save Us offers a critical perspective on tech, its worldview, and wider society with the goal of inspiring people to demand better tech and a better world. Follow the podcast (@techwontsaveus) and host Paris Marx (@parismarx) on Twitter, support the show on Patreon, and sign up for the weekly newsletter.
Find out more about Harbinger Media Network at harbingermedianetwork.com.
Also mentioned in this episode:
- Phil wrote about digital piecework for The Guardian and had an excerpt about refugee labor in Rest of World.
- Turkopticon helps workers on Amazon’s Mechanical Turk gain some information on the contractors offering tasks on the platform.
- In 2020, Gizmodo did surveys to find out about workers’ experiences on Mechanical Turk. There were a lot of horror stories.
- In 2014, workers on the platform sent emails to Jeff Bezos to ask for better conditions.