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Trusted Authority

May 13, 2019 00:42:56 41.21 MB Downloads: 0

What do you need to do to build trust as an authority?

Talking Points

  • Charlie Green’s mathematical equation for determining trustworthiness
  • Getting feedback about what you need to work on
  • How your website or marketing materials could reveal gaps in credibility
  • Seeing your credibility indicators through the eyes of your ideal client
  • Demeanor as a credibility factor
  • Making and keeping promises
  • Consistency
  • Being on time
  • Intimacy
  • Making yourself vulnerable
  • Building intimacy by asking questions
  • Taking the low-status role
  • How to look for self-orientation on your website

Quotable Quotes

“The easy box to draw is what the world sees as credibility.” –RM

“I’ve had people tell me a bunch of times that my demeanor is what convinced them.” –JS

“In a service business there’s a whole lot of collaboration with your clients.” –JS

“One way to build intimacy is to ask questions – about them. And listen to the answers.” –RM