Summary

Jeff Wilkins was the co-founder and first CEO of CompuServe, perhaps the original consumer online service. Jeff recounts for us CompuServe's founding in 1970, the launch of it's consumer-facing service in 1980, and all of the innovations that CompuServe brought to life: the first commercial email product; the first newspapers online; the first airline listings; and most interestingly, CB Simulator, the grandaddy of all chat apps in the world. We even revisit the famous AOL CD carpet-bombing campaign from a new angle, and Jeff shares his insights about how and why AOL was able to become the dominant online service of the 90s.

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