Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges. How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.
Quick Thinks: Talk It Out – How to Successfully Negotiate and Resolve Conflict
When it comes to negotiating and managing conflict, Professor Michele Gelfand says it’s time to get creative.
Everybody has wants and needs. So what do we do when our priorities compete with those of other people? According to Gelfand, a professor of organizational behavior, negotiations and conflict management are exercises in creative problem-solving, ones where we look for ways to not only get what we want, but for those on the other side of the table to get what they want too. “The best negotiators tend to be the most creative,” says Gelfand.
In this episode of Think Fast, Talk Smart, Gelfand joins Matt Abrahams to discuss how creative communication can help us find solutions where everybody wins.
Read part one of our interview with Gelfand here.
More resources:
How Culture Affects Communication Styles
Why The Pandemic Slammed Loose Countries
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