Think Fast, Talk Smart: Communication Techniques
Think Fast, Talk Smart: Communication Techniques
#careergrowth #career #careerskills #influence #leadership #improv #communication #communicating #publicspeaking #business #careers

Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges. How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.

133. From Good to Super: How Supercommunicators Unlock the Language of Connection

March 12, 2024 00:37:01 35.53 MB Downloads: 0

The ways supercommunicators operate and how to emulate their techniques.

Across more than 130 episodes, Think Fast, Talk Smart has touched a lot on what it takes to be a good communicator. But what about reaching that next level? What about being a “supercommunicator”? Supercommunicator is a term used by Pulitzer Prize winning journalist and author Charles Duhigg in his latest book, Supercommunicators: How to Unlock the Secret Language of Connection. 

In this podcast episode, Abrahams and Duhigg explore the precise techniques that distinguish a good communicator from a “supercommunicator:” traits such as active listening; looping for understanding to demonstrate genuine engagement; and identifying what someone is truly feeling, underneath what they actually say.

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Chapters:

(00:00:00) Introduction

Host Matt Abrahams introduces guest Charles Duhigg and his new book Super Communicators.

(00:01:26) Transition from Habits to Communication

Duhigg shares how personal experiences and a desire to understand human interactions motivated him to explore communication.

(00:02:51) The Neuroscience of Connection 

The neuroscience behind successful communication and the role of neural entrainment in establishing connection and understanding.

(00:04:21) Storytelling as a Powerful Communication Tool

The importance of storytelling in communication and how stories foster empathy and engagement.

(00:06:16) Identifying and Aligning Conversation Types 

Three types of conversations (practical, emotional, social) and the necessity of aligning conversation types for effective communication.

(00:08:07) Practices of Super Communicators 

Insights into the habits of super communicators, including their approach to recognizing conversation types and the importance of deep listening.

(00:15:02) Navigating Conflict Through Effective Communication 

Managing conflictual conversations with a focus on listening, understanding, and managing control dynamics.

(00:20:50) Challenges of Online Communication 

Challenges and strategies for communicating in online and virtual settings.

(00:25:04) The Craft and Impact of Storytelling

Approaches to storytelling and its significance in making complex ideas memorable and engaging.

(00:29:06) Developing New Communication Habits 

New communication habits developed from Duhigg's research and their impact on personal and professional interactions.

(00:31:02) The Final Three Questions

Charles Duhigg discusses the importance of deep questions, the communicator he most admires, and his recipe for successful communication.


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