It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff that goes into being a great software developer.
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Episode 186: First job negotiation and am I a senior engineer?
In this episode, Dave and Jamison answer these questions: Hi! I am 29 years old and a couple of years ago I decided to turn my career around by going from teaching history to frontend development. After 2 years of education I am now doing my first internship in small but established company. I have the feeling I will soon be offered a full-time position. How can I ask for the best job offer (salary-wise) accordingly to my age but few experiences? I don’t want to be perceived as ungrateful, nor be exploited and get underpaid. How do you know that you are a senior engineer? Not just the title you are given, but when do you really feel like one? Some people relate this to experience, but you can be coding or doing crappy stuff for 10 years so for me this is not the answer.
Episode 185: Fragile coworkers and soft demotion
In this episode, Dave and Jamison answer these questions: Hello! I am the only principal architect in my department. In addition to technical and delivery obligations, I am also responsible for mentoring of engineers. Recently, I reviewed some very lackluster customer facing presentation materials drafted by a junior engineer (for which I provided templates and talking points) and informed them this would need to be worked again from scratch. I received verbal confirmation that the effort was indeed lacking, and that they would take a different approach. Imagine my surprise when I was pulled into an HR meeting by my manager, telling me a formal complaint was filed for my being ‘belligerent’. Also mentioned to me was that this engineer would be leaving the company because they couldn’t possibly continue to work with me. Now might be a good time to mention we are a completely remote team and this is the first negative feedback this engineer received from me (due to having only been on the team for 2 weeks at that time). This individual has moved into a different group which I work with often, but now I’m concerned about having someone on the team who cannot handle direct (but professional) criticism. How do I handle this professional relationship going forward? P.S. this engineer is nearly 40 and we are consultants in 100% customer facing roles. Hi Soft Skills Advisors, I think I may have been ““soft demoted”” at the start-up I work at. I used to be part of the senior management of the company as the most senior technical member of the staff. However, due to a series of unfortunate mistakes on my part (both technical and managerial), I seem to be no longer trusted or included in any discussions or decisions. I feel like I’m demoted from my position in everything but official title. And yet, everyone in the senior management reassures me that they still very much value all my contributions. Is it time to take the time-honored soft skills advice and “quit my job”, or am I just being unnecessarily emotional and paranoid here and it will just take some time to rebuild trust? (I’m paid a good salary and still have my stock options, etc.)
Episode 184: Indispensable and IT cold war
In this episode, Dave and Jamison answer these questions: How do you quit when you’re indispensable to the team? I am the lead developer at a startup. I have a small team of 3 developers under me. I am essentially the “person who wrote all the code”. I have an offer from another startup for more money and more percentages of the company and they want me over there asap. I’m afraid to quit this startup as I fear that it’s not yet at a place where it could survive without me. I realize that sounds super egotistical but unfortunately I don’t have a successor ATM and none of the other developers are at a level where I could potentially train them to be my successor in the time frame I have with the other offer. The other sticky thing is that the current startup probably doesn’t have enough money to hire someone at my level for what they’d actually be worth. I, and the rest of the team, are severely underpaid, as this is a bootstrapped startup. Love your show, would love to hear your guys’ take on this. I recently interned at a local factory to help clean up some broken 20 year old databases. After remaking them, I quickly became a rising star and word spread fast of my aptitude. I was offered a full time salary position, in which I was able to negotiate for some special privileges and a cool title: software engineer. I am having an awesome time building little tools for various departments while learning different languages. I’ve been very fulfilled with the projects and recognition I’ve been getting, there’s just one problem: the IT department absolutely despises me. They see my sole existence as an affront to their entire structure. I am a part of the engineering team and work very closely with product and process engineers, which is apparently hurtful to their ego. Lately, IT has been actively obstructing every project I work on and refusing many requests, sometimes with obviously false excuses. I do not have admin privileges, I have limited internet access, I’m not even allowed to have my email password. It’s at a point where I start getting serious anxiety when I need to see IT (e.g. to install a framework or IDE extension). How can I navigate these awful encounters without letting it harm my view on the rest of the job? I am feeling like I need to wage war but I want to retain my golden boy status.
Episode 183: Terrible boss code and peer-to-peer mentorship
In this episode, Dave and Jamison answer these questions: I work in a small team under 10 people on a new project that should be shipping soon. I have a manager who is leading this project, and I’m the most senior developer on the team. My manager tries to help with the project by writing code, but does it rather poorly. When he wants to implement new functionality, he creates a new branch and brews his code in this branch for 2-3 months, constantly complaining how hard it is to write code in our codebase. After he is done, the resulting code is unreadable, unmaintainable and untestable. He doesn’t write unit tests himself (which is weird, considering he was working as a QA before for several years) and usually breaks good portion of already written ones. I always have to go to his branch and refactor his code so it’s at least testable, fix broken unit tests and write new ones for his functionality. He always makes it look like our codebase is hard to work with, though the rest of the team doesn’t have this problem. How should I deal with this situation? I tried speaking to him directly, but he is pretty stubborn and thinks that he is doing everything perfectly. I can’t talk to his manager, since we have a pretty flat company and his manager is the CEO who I don’t have a direct access to. I work in a digital agency as part of team of 5 front end developers with varying levels of experience. We don’t have a senior / lead / director, it’s pretty flat. I have been told by management that we need to work on peer to peer mentor-ship because each of us have been guilty at some point of spinning our wheels on some problem when we should have reached out. The problem is we all work on different projects, there’s never 2 ““fed””s building the same site, and each site kind of feels like it’s own unique bowl of spaghetti. If you have any pointers about breaking out our code bubbles that would be amazing! Love the show, I hadn’t given non technical skills much thought but you’ve opened my brain! Thank you!
Episode 182: Lunch and switching to product management
In this episode, Dave and Jamison answer these questions: My team often goes out to lunch; I almost always bring a lunch from home. They invite me to come with them, but it feels weird, since I won’t be purchasing a meal from the restaurant. Should I swallow (pun intended) my pride and go with them anyway, or decline their offer? I would bring lunch less frequently, but it’s difficult to predict what days they are going out together. I’ve been a software engineer for 7 years and it recently occurred to me that product management would be an interesting and fulfilling field that I’d like to give a shot. Is this something I should discuss with my engineering manager or director, or other product managers at my company? While I think it’s possible these people might be able to help me, my anxious mind can think of many ways that advertising I want help transitioning out of my current role could go badly. I also happen to be fully remote, so I don’t have many opportunities to bring these things up in more casual settings. I doubt I’d be able to get hired as a PM at another company without prior experience, so getting help from co-workers or management at my current company seems pretty important. Do either of you know anyone who’s made this jump? Any tips on getting help without pushing too hard or creating problems for myself?
Episode 181: Blocked by back-end and tired of coding
In this episode, Dave and Jamison answer these questions: I recently took a job at a start-up as the only front-end developer. The distinction of front-end and back-end is new to me as all of my previous experience has been full stack development. Most of my work can only be started once a back end developer has done their part. There is only one back end developer who just so happens to be one of the co-founders of the company. Because he can’t exclusively dedicate his time to back-end work due to his other roles with the company, I am left sitting at my desk writing to you guys trying to figure out what to do with all this free time I suddenly have. I’d like to stay busy and not just look busy. I’d appreciate any advice to help get me busy again! Hey Dave and Jamison, love the show. Quit my job twice since I started listening so I’m a super fan. Long story short, I think I’m bored with coding(?). I just see everything as moving JSON around. Putting it in databases or putting it in queues or on a screen. I’ve done mobile, I’ve done backend, I’ve done front end, and it all just starts to look the same after a while. As an industry I feel we’ve solved the hard problems and now its degraded to this. What do I do next? Do I find a software product where the JSON moving around excites me (for example, a social good or cutting edge product) Do I look at something very different like embedded dev or games dev? (No JSON there!) Or do I look to tech leadership or people leadership? These options appeal but I’m just five years into my career and 26 years old and of course no one takes me seriously, naturally. However, I have been very deliberate and been very intense about my career, but now I’m feeling a bit done with coding. Team velocity problems interest me more than JSON APIs. People interests me more than code. I’d love to hear any of your thoughts on this! Thanks :D Keep up the great work.
Episode 180: Inspiring attention to detail and moving
In this episode, Dave and Jamison answer these questions: How do I inspire attention to detail in my co-workers? I’ve been frustrated with another developer on my team who pays a lot less attention to detail and it results in many bugs that I end up fixing, and sloppy commit history which makes debugging issues more difficult. I received a suggestion from a mentor to reframe my thinking from: I failed to enforce good practices, to, I failed to inspire good practices. Having approached the zen master, I’m hopeful for your additional advice / humour, what are some actions that I can take to help me on this path of inspiring vs enforcing? I am planning to move to a new city for my significant other to get another job, and will likely need to leave my current job to do so. Should I tell my manager up front when we start looking for new jobs or wait until we are actually moving?
Episode 179: Pushing preemptive promotion and de-motivated by promotion
In this episode, Dave and Jamison answer these questions: Hello! I love listening to your show. I often relisten to old episodes. I’m a Front End Developer at an IT consulting company. I will be reaching my 1 year anniversary at the company in March (it’s September right now). How do I talk to my manager about a promotion? I would like to become a Sr front end Developer. I have never had to have this conversation because I have always changed jobs before reaching 1 year with the company. I need help on how to start the conversation. Thank you! A member of my team asked for a promotion; we discussed and it was decided that if we worked on a set of core skills we could push for the promotion in a few months time. Since this conversion they have lacked motivation and productivity has dropped. What should I do now?
Episode 178: Procrastinating colleague and working remotely for an on-site company
In this episode, Dave and Jamison answer these questions: One of my co-workers never does their job in time and always postpones things. We are both leaders in the company. Especially when we depend on each other, it becomes really difficult. I tried many things like taking over their tasks, reminding them (in person, in Slack), escalating to their manager etc. None of these worked. As a different strategy, I organized a workshop with leaders to brainstorm how to collaborate and work together. That was really positive. We talked about each other’s responsibilities. This person was active in the workshop. Contributed and also agreed on many things. I felt really positive after this. :) But then shortly after, I ended up with frustration again. Nothing actually changed. Agreeing is easy but taking actions is not. Please give me recommendations other than quitting my job or waiting this person to quit. 😅 I work remotely for an on-site company. How do you manage that relationship?
Episode 177: Work life vertigo and work life interviews
In this episode, Dave and Jamison answer these questions: I started working at a big fintech company doing cutting edge work. I was given a ton of responsibility (owned a major component, built it from scratch, manage external relationships with vendors, had a team of 3 engineers, filed a few patents). I was extremely successful at this role but I was working 60 hours a week. Even though I was successful, I felt like I didn’t have good work life balance. I left and joined a well established tech company with 600 engineers. I’ve been here almost 1 year now and looking back I’ve only worked on menial feature work and software maintenance. Now I work 30 hours a week and have great work life balance. I feel like I gave up a great opportunity with my old role. How do I make the most of this role? How should I tell my manager I’m not happy? should I just look for a new job? How and when do you ask about or gauge work life balance in a job interview? I recently got to round 4 of an interview and a developer told me that a person wouldn’t do well at this company unless you put in a lot more than 8 hours per day and the CEO rewarded those who stay late at night. This indicated a bad work life balance to me so I didn’t proceed any further. Does it look bad to bluntly ask an interviewer “what’s the work life balance like” or ask about this in round 1? Do you think I am lazy?
Episode 176: Afraid to disappoint and tech co-founder advice
In this episode, Dave and Jamison answer these questions: I am a junior developer with a low salary but I’m happy with my job. Recently, a personal/family problem occurred I needed more money to pay for it. I am three months away from my EOC (end of contract). I’ve found a job referral from my dear friend with higher salary and more benefits and I’m planning to apply. But after told my manager about my plans on leaving they told me they wanted to assign me to a top priority project they thought I could handle. I am so worried to disappoint them. They’re offering a raise but it’s not close to the other job. I’m afraid to ask for more because I don’t feel confident with my skills and I believe other people deserving it more. What are your thoughts? Hi guys, I am starting up a company in a few weeks together with a friend of mine. I’ll be the only developer in our new firm (for now!), while he’s got the domain knowledge. I’m not so worried about getting the tech stuff up and running. I get no constraints when it comes to the tech stack I choose, which is fantastic! What worries me is how to get into this brand new domain as quickly as possible, so I am able to deliver some value (MVP). Do you have any tips for how to go about this? I know I am not going to be an expert in the field, so at some point I just have to accept that and start coding. Anyways, I’ll learn more on the way.. Thanks for a great show btw, Regards from Runar in Norway
Episode 175: Famous devs at conferences and becoming obsolete
In this episode, Dave and Jamison answer these questions: Hi Dave and Jamison, thanks for the awesome show. How should I conduct myself at software conferences when my dev community heroes are in the midst? I recently attended a conference where one of my developer heroes was in attendance and I was really looking forward to meeting them. I couldn’t muster up the courage to introduce myself. What do you do in these situations to break the ice and not come off as a creeper or a nuisance? It’s a weird feeling to hear someone’s voice on a podcast every week or read their blog posts and feel like you are best friends with them while knowing that the other person has no idea who you are. Am I overthinking this? Recent new listener here and I must say that I love the show and to keep up the good work. My question can possibly be answered with the standard soft skills answer BUT I have my reservations about quitting my job. I work at a consultancy doing work in a niche web development framework that interfaces with an old monolith ERP system that I’m just not excited by but I am very good at creating web applications in. I know eventually these skills will become obsolete, and I had a new job opportunity recently that I decided not to take. Am I being stupid? Should I stay in the niche and hope I can get a newer job in the future where they just accept I can learn new tools?
Episode 174: Bottleneck manager and how to tech lead
In this episode, Dave and Jamison answer these questions: “I’m into my second job of leading a team of software engineers and want to level up my coaching skills. In my first role I accidentally fell into the deep end of management “fun” by taking on a team of 10 people. One of the big problems I faced was being the “go to” or “sign off” person for a lot of different things, and I perpetuated this problem by showering people with my incredible answers (based on my obviously incredible know-it-all-ness) and thus reinforcing my goto factor. I was aware of coaching as a concept then, but didn’t incorporate it into my leadership style, which I believe contributed to my eventual burn out in the role. Over the last year in my current team lead role I’ve been much more deliberate about various aspects of leadership, but my coaching prowess is still struggling. When I’m asked questions by my team, my default response is to jump to a specific answer based on my own opinion, and it’s only afterwards that I slap my forward and yell out “missed coaching opportunity!” (as people near me back away slowly with concerned looks on their faces). What are some effective techniques to try and build a habit of using coaching as a primary means to help my team work through problems? I just became a technical lead for a team at my company. I’ve never held a leadership role like this before. Do you have any advice for how to do a good job?
Episode 173: Newbie burden and getting a 25% raise
In this episode, Dave and Jamison answer these questions: Hello! Love the show ❤️ I’m 6 months into my career as a software engineer at a very large company. As a new engineer, I’m often lost and confused, especially since my team is working on a green field project. My mentor is very helpful and patient with me despite all of my questions. I’ve thanked him countless times and publicly called out his support at standup and in front of management basically everyday. But I still feel like this isn’t enough. He’d never say it, but I know I’m such a burden to him and slow down the team. Other than quitting my job to alleviate him from my near-constant “Please help” messages, how can I: 1) show him how much his support has meant to me and get him the recognition he deserves 2) stop being such a drain on his productivity/life Thank you!! I’m a Senior Software Engineer, and I played the salary game with a recently promoted Mid-Level engineer on my team, who, in a gross violation of the rules, not only volunteered his own salary, but one of another Mid-Level engineer. In retrospect he was a bad one to play the game with. Anyway, it turns out they’re both really close to me now, and are both making a good deal more than I was 5 years ago when I was promoted to Senior. This is mostly (maybe entirely) because I was a horrid negotiator when I first started at the company. It was my first ““real”” job, and it turns out I really lowballed the company during salary negotiations. I’m pretty ready to leave the company (for reasons both personal and professional), but I’ve submitted a talk proposal for an industry conference that takes place 6 months from now. In order to give the talk I’d need to still be employed by the company, so rather than ordering the Soft Skills Engineering Special and quitting my job, I’m going to give it a shot and ask for a 25% raise. My question is what advice do you have for this conversation? I’ve read all the usual ““state your value, don’t make it personal, etc”” stuff, but do you guys have anything else that’s been effective in your experience on either side of this?
Episode 172: Contracting and American email etiquette
In this episode, Dave and Jamison answer these questions: I’m a Full Stack Developer. I feel undervalued at my current job and I am looking at other opportunities. Many recruiters approach me on LinkedIn with contract-to-hire positions. Usually this means the benefits are not as good as direct hire positions and that the company can just dispose of me when the contract is done (after 6 or 12 months, generally). Salaries seem to be higher when contracting, though. Have you ever worked as a contractor for a large company? Would you recommend it? How likely is it that companies use this type of employment as a way to temporarily hire somebody for a specific project and then get rid of them once it’s done? What signs should I look for to avoid such companies? Does contracting actually make a difference? I live in Oregon, where employment is at-will anyway, so I can get fired at any time without any warning. Hello, I’m a mechanical engineer from Brazil. I really love your podcast. As a mechanical engineer I don’t develop software but I believe the soft skills are important to everyone. I work in an American multinational company and I often talk or send e-mails to the engineers there. However, our culture is different so I don’t know how to behave or how straightforward, informal or political I must be. I’m always afraid of offending someone. What kind of things I never should say or do when dealing with Americans? We Brazilians become friendly and intimate very fast. Do you guys notice these kind of different behavior from different cultures?